Last updated: 15 June 2026 · [email protected]
This notice covers personal data we collect through this website. When Sericana processes data you route through the Service as part of an engagement, that is governed by a separate data-processing agreement — see Data processing below.
Sericana (“we”, “us”) operates this website and the Sericana service. For questions or requests about your data, contact [email protected].
To evaluate and respond to your access request, to contact you about it, and to keep the site secure. The legal bases are your consent (the box you tick on the form) and our legitimate interest in responding to enquiries and protecting the Service.
We do not sell your personal data. We use reputable infrastructure and email providers that act as processors on our behalf under data-processing agreements, and only to deliver this Service. We disclose data to authorities only where legally required.
We keep request-form data only as long as needed to handle your request and any resulting relationship, then delete or anonymise it. Security logs are kept for a limited period.
You may request access to, correction of, deletion of, restriction of or objection to the processing of your data, and data portability where applicable. Email [email protected]. You also have the right to lodge a complaint with your data-protection supervisory authority (in Romania, the ANSPDCP).
These Terms of Use (“Terms”) govern your access to and use of the Sericana website, software and services (together, the “Service”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you use the Service on behalf of an organisation, you accept these Terms for that organisation and confirm that you are authorised to do so.
You must be at least 18 years old and able to form a binding contract to use the Service. Access is currently invite-only and provided for evaluation. We may grant, limit, suspend or withdraw access at our discretion, including where required by law or to protect the Service.
You are responsible for the accounts and credentials used to access the Service, for keeping them secure, and for all activity that takes place under them. Provide accurate information and keep it up to date, and tell us promptly at [email protected] if you suspect any unauthorised use.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for your own internal business purposes. You must not:
You retain all rights to the data, files and materials you provide to the Service (“Your Content”). You grant us a limited licence to host, process and transmit Your Content solely to operate and provide the Service to you and to maintain its security. You are responsible for Your Content and for having the necessary rights, permissions and lawful bases to provide it. We do not use Your Content to train AI models. Corrections you make become explicit rules for future runs, not training data.
The Service produces drafts, proposals and suggestions (“Outputs”). A person must review and approve every consequential step. The Service does not file with authorities, send external communications, make payments, or finalise actions on its own. Outputs may be incomplete or inaccurate and are not professional, legal, tax or financial advice — you are responsible for reviewing them before relying on or acting on them.
The Service, including its software, the “Sericana” name and brand, and the content of this site, is owned by us or our licensors and is protected by intellectual-property laws. Except for the limited right of use granted above, you receive no rights in the Service. If you send us feedback or suggestions, we may use them without restriction or obligation to you.
The Service may rely on third-party infrastructure and AI models. Your use of those components may be subject to the relevant third party’s terms, and we are not responsible for third-party services or for content or systems we do not control.
The current preview is provided free of charge. Any paid plan is governed by a separate order or agreement, which prevails over these Terms to the extent of any conflict. Unless stated otherwise, fees are exclusive of applicable taxes.
We may suspend or terminate your access to the Service if you breach these Terms, where required by law, or to protect the Service or other users. You may stop using the Service at any time. On termination, your right to use the Service ends; Your Content is handled in line with the privacy notice and any applicable data-processing agreement.
To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free, or that Outputs will be accurate or suitable for your purposes. During the preview, the Service may change, be limited, or be discontinued.
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or relating to the Service. Our total aggregate liability arising out of or relating to the Service will not exceed the greater of the amounts you paid us for the Service in the twelve months before the claim, or EUR 100. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
If you use the Service for business or professional purposes, you will defend and indemnify us against third-party claims, damages and costs arising from your unlawful use of the Service, your breach of these Terms, or Your Content.
We may update the Service and these Terms from time to time. We will post material changes on this page with a new “last updated” date. Your continued use of the Service after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of Romania and the European Union. The competent courts of Romania will have jurisdiction over any dispute, without prejudice to any mandatory consumer-protection rights you may have in your country of residence. Before bringing a claim, please contact us so we can try to resolve it informally.
These Terms (together with any separate order, data-processing agreement and our privacy notice) are the entire agreement between you and us about the Service. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor in connection with a merger, acquisition or sale of assets. We are not responsible for delays or failures caused by events beyond our reasonable control. Questions about these Terms: [email protected].
For website and request-form data, Sericana is the controller. When Sericana processes the data you route through the Service as part of an engagement, you (the client) are the controller and Sericana acts as a processor under a data-processing agreement (GDPR Article 28). That agreement, including the list of sub-processors, is provided on onboarding and available on request.
To make a data-subject request, or for any GDPR question, contact [email protected]. Where Sericana is a processor on behalf of a client, please direct requests to that client as the controller; we will assist them.